A person's eligibility to use Special Services is determined on a case-by-case basis following specific eligibility criteria. In general,
the B-NPTS provides Special Services for:

1) ADA Eligible Riders
Some riders are eligible to use the Special Services because they have a disability which qualifies them under the Americans with Disabilities Act ("ADA"). These eligible riders are persons who are unable to use the fixed route bus. For the most part, these riders are unable to get to or from a fixed route bus stop because of their disability.

2) Qualified Riders Age 65 or Over
Special Services are made available to persons aged 65 and over when and if other schedule commitments permit.